Terms & Conditions

Wholesale Terms and Conditions

By submitting/registration: Schroth Wholesale Supply “New Wholesale Customer Application”. I hereby certify that all the information is correct & current, and that if the item(s) being purchased are not used in exempt manner, I will remit use tax on the purchase price at the time of first taxable use. I understand at the failure to remit the use tax may result in a future liability that may include, tax, interest, and penalty.

Payment Terms: 
We accept Credit/Debit cards; MasterCard, Visa, & Discover. Make online payment through PayPal or by calling 920-722-8101 with your credit card information during business hours M-Friday 8:30am-4:30pm CST.

Returns & Restocking Charge:
All returns for in-store credit must be made within 10 days, have prior approval, and is subject to 20% restocking charge. Contact our Customer Service Dept. at 920-722-8101 to obtain a return authorization number and a claim form. This claim form and a copy of your invoice must accompany all returns. Authorized returns should be sent to Schroth Wholesale Supply Co., Attn: Returns, 510 Manitowoc St. Menasha, WI 54952. Customer will be responsible for the cost of return shipping. Any returned merchandise that is damaged or not resalable, or not in its original packaging will be subject to restocking and handling charges. Any merchandise deemed unsalvageable will be disposed of at customer’s expense. No returns are allowed on seasonal items, dried flowers, ribbon, wire, spray paint, or sale items. All returned products will be subject to our discretion.
For freight shortages or damages contact us immediately for claim assistance.

All prices are subject to change without notice. Prices quoted are FOB Menasha, WI, unless otherwise stated, whether freight is prepaid or collect.
All sale merchandise is limited to quantities currently in stock and all sales are final on special/ reduced priced products.

Sales & Use Tax Exemption Forms:
Wisconsin residents only are required to provide us with a Sales & Use Tax Exemption Certificate and must have this form on file in our office before orders can be filled. The customer is responsible for the sales and use tax for any product that is delivered or shipped outside the state of Wisconsin. Please consult your tax advisor if you have any questions.

We offer backorders only at customer’s request and will not be obligated to prepay any shipments of backordered items that were not available at the time of original shipment.   We may notify customers when out-of-stock standard merchandise is available again, though we suggest that you re-order these items.

Special Orders:
All special orders require a 50% down-payment which will be forfeited if order is cancelled. No returns will be accepted on special orders.

Shipping Methods:
All merchandise is shipped from our Menasha, WI warehouse via standard UPS or Speedee (where service is available), or standard common carrier.  All shipping and handling charges will be added to order. Any orders from outside the United States, please call our office at 920-722-8101.